Terms of service

These terms apply to your use of mooandmangrove.com and purchases from Moo & Mangrove. By using our store or placing an order, you agree to these terms, subject to applicable law.

Products and orders

Please review product descriptions, ingredients, sizes, and prices before ordering. Our products are handcrafted, and color, texture, and appearance may vary between batches. Product images are illustrative; screens may display colors differently.

You agree to provide accurate contact, billing, and delivery information. Orders are subject to availability. If we cannot fulfill your order, we will contact you and refund any payment for the unfulfilled items. If a pricing or product-information error affects your order, we will contact you before proceeding with a changed order.

Prices and payment

Prices are shown in the currency displayed on the store. Applicable shipping charges and taxes are shown at checkout before payment. Prices may change for future purchases; changes do not alter an already accepted order.

Shipping

Our standard order-processing time is 1–3 business days. Carrier transit time is additional. Delivery estimates are not guaranteed. If an order is delayed or missing, contact mooandmangrove@gmail.com so we can help.

Returns and refunds

Our Return and Refund Policy explains our no-change-of-mind policy and how to request help with damaged, defective, or incorrect orders. Nothing in these terms limits rights you have under applicable law.

Product use

Follow the instructions and precautions on each product label. Our skincare products are intended for external cosmetic use. Review ingredients before use and discontinue use if irritation occurs. Information on this website is not medical advice and does not promise to diagnose, treat, cure, or prevent disease.

Website use and content

Do not use this website for unlawful activity, interfere with its operation, or misuse another person's information. Moo & Mangrove's original branding, photographs, and written content may not be reproduced commercially without permission, except as permitted by law.

Privacy and service providers

Our Privacy Policy explains how personal information is handled. Our store is hosted on Shopify. Third-party services linked from our website may have their own terms and privacy policies.

Updates and contact

We may update these terms for future use of the store. The terms in effect when you place an order apply to that order. For questions about these terms or an order, email mooandmangrove@gmail.com.